Customer Service Associate

Wawa, Inc.; Marlton (NJ); On-site; USD 22,730 - 27,896; Part time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with matching

Paid time off

Flexible schedules

Education Assistance Program

Job summary

A leading convenience store chain is seeking enthusiastic team members to ensure exceptional customer service. The ideal candidates will engage with customers, prepare food and drinks while maintaining cleanliness, and handle payments. Applicants should be 16 or older and enjoy fast-paced environments. Enjoy extensive benefits, including health coverage and retirement plans, while being part of a supportive team. This position offers a competitive hourly wage ranging from $16.50 to $20.25, along with a shift differential for overnight work.

Qualifications

• Must be 16+ years old with reliable transportation.

Responsibilities

• Greet and engage with customers to ensure their needs are met.
• Prepare food items including breakfast items, sandwiches, and beverages.
• Operate the cash register and handle payments.
• Maintain store cleanliness and safety.
• Complete store housekeeping duties.

Skills

Great communication and customer service skills

Ability to thrive in a fast-paced environment

Multitasking ability

Enjoy working in a team

Job description

Overview

Soar with us at Wawa. We believe we can make life a little better every day – one smile, hoagie, or experience at a time. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and go-getters, and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We’re proud to be a part of a winning team of Associate owners who shape our success. We’re committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go.

Responsibilities

What You’ll Do

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
• Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
• Help keep our stores clean and safe by following all established policies, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Benefits

• We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to additional benefit and wellness programs.
• Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

The hourly range for this position is $16.50 - $20.25 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail].

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.