Customer Service Associate

UNBOUND VENTURES CO; Kentucky; On-site; USD 23,000 - 59,000; Full time

Job summary

UNBOUND VENTURES CO is seeking a Customer Service Associate in Cincinnati, OH. This full-time, entry-level role offers comprehensive training and a dynamic, fast-paced environment where you will greet customers, share product information, and guide them through the purchasing process.

You will be part of a team that emphasizes exceptional service, relationship-building, and career growth opportunities within a lively promotional setting.

Qualifications

• Excellent communication and interpersonal skills.
• A friendly, approachable, and professional attitude.
• A strong customer-first mindset.
• Willingness to learn and develop new skills.
• Ability to work well independently and as part of a team.
• Proactive attitude and strong work ethic.

Responsibilities

• Welcome and engage with customers in a friendly, professional manner.
• Provide accurate information about products, services, and current promotions.
• Listen to customer needs and recommend suitable solutions.
• Deliver an outstanding customer experience throughout every interaction.
• Support customers through the purchasing process when required.
• Build strong relationships that encourage customer satisfaction.
• Work closely with colleagues to achieve individual and team goals.
• Help maintain a clean, organized, and inviting promotional space.

Skills

Communication skills

Interpersonal skills

Customer-first mindset

Willingness to learn

Team player

Proactive attitude

Strong work ethic

Job description

Job Description

Job Description

Customer Service Associate

Cincinnati, OH | Full-Time | Immediate Start

Are you passionate about helping people and delivering outstanding customer service?

Our client is growing their customer-facing team in Cincinnati and is looking for enthusiastic, motivated individuals to join them as Customer Service Associates. This is a full-time, entry-level opportunity offering full training, ongoing support, and excellent opportunities for career growth.

If you enjoy working with people, communicating confidently, and being part of a supportive, fast-paced team, we'd love to hear from you.

About the Role

As a Customer Service Associate, you'll be the face of the brands our client represents, providing exceptional service to customers during live retail campaigns and promotional events. You'll welcome customers, answer questions, introduce products and services, and help create a positive, memorable experience from start to finish.

This role is ideal for individuals who enjoy building relationships, solving problems, and working in a team-focused environment where every day is different.

Key Responsibilities

• Welcome and engage with customers in a friendly, professional manner.


• Provide accurate information about products, services, and current promotions.


• Listen to customer needs and recommend suitable solutions.


• Deliver an outstanding customer experience throughout every interaction.


• Support customers through the purchasing process when required.


• Build strong relationships that encourage customer satisfaction.


• Work closely with colleagues to achieve individual and team goals.


• Help maintain a clean, organized, and inviting promotional space.

What We're Looking For

We're looking for positive individuals who enjoy working with people and are eager to learn.

Successful applicants will have:

• Excellent communication and interpersonal skills.


• A friendly, approachable, and professional attitude.


• A strong customer-first mindset.


• A willingness to learn and develop new skills.


• The ability to work well both independently and as part of a team.


• A proactive attitude and strong work ethic.

Previous experience in customer service, retail, hospitality, restaurants, call centers, events, sales, or other customer-facing roles is helpful but not essential. Full training is provided, making this an excellent opportunity for career starters or those looking for a fresh challenge.

What You'll Receive

• Base pay between $500 - $750 per week, OTE: $850-$1,300 per week!


• Comprehensive training and ongoing coaching.


• A supportive, collaborative team environment.


• Opportunities for professional development and career progression.


• Hands-on experience in customer service, communication, and brand representation.


• Recognition and rewards for strong performance.

Why Join Our Client?

Our client believes that great customer experiences begin with great people. They invest in developing their team, celebrate success, and provide clear opportunities for ambitious individuals to progress into leadership and management roles.