Customer Service Associate

Shik Consulting; Hyattsville (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Performance bonus

Training & development

Advancement opportunities

Company events

Flexible schedule

Job summary

Shik Consulting is seeking a Customer Service Associate for an in-person, entry-level role in Washington, DC. Immediate start, full-time schedule, and on-site work are required.

You will greet customers, answer questions, and guide them through sign-up or purchasing processes while delivering exceptional service. You’ll represent well-known brands at retail locations and events, with full training provided.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, approachable and confident when interacting with customers.
• Positive attitude and a genuine passion for helping people.
• Comfortable working in a fast-paced, customer-facing environment.
• Reliable, motivated, and eager to learn and develop new skills.
• Previous customer service, retail, hospitality, or sales experience is beneficial but not required.

Responsibilities

• Deliver outstanding face-to-face customer service at retail locations and promotional events.
• Engage with customers, answer questions, and provide knowledgeable product and service information.
• Build positive relationships by understanding customer needs and offering appropriate solutions.
• Guide customers through the sign-up or purchasing process while ensuring a seamless experience.
• Maintain a professional and friendly approach during every customer interaction.
• Work collaboratively with your team to achieve customer satisfaction and team objectives.

Skills

Excellent communication

Friendly demeanor

Positive attitude

Team player

Reliable

Customer service basics

Job description

Launch Your Career in Customer Service

Benefits:

• Bonus based on performance
• Company parties
• Flexible schedule
• Opportunity for advancement
• Training & development

Customer Service Associate – Washington, DC

Full-Time | Immediate Start | In-Person | Entry-Level Opportunity

Launch Your Career in Customer Service

Are you passionate about helping people and delivering outstanding customer experiences? We're looking for a Customer Service Associate to join our growing team in Washington, DC. This is a full-time, in-person opportunity that's perfect for someone who enjoys interacting with customers, solving problems, and working in a fast-paced environment.

As a Customer Service Associate, you'll represent well-known brands at retail locations, promotional events, and community campaigns, providing exceptional service while helping customers learn more about products and services that meet their needs.

What You'll Be Doing

• Deliver outstanding face-to-face customer service at retail locations and promotional events
• Engage with customers, answer questions, and provide knowledgeable product and service information
• Build positive relationships by understanding customer needs and offering appropriate solutions
• Guide customers through the sign-up or purchasing process while ensuring a seamless experience
• Maintain a professional and friendly approach during every customer interaction
• Work collaboratively with your team to achieve customer satisfaction and team objectives

What We're Looking For

• Excellent communication and interpersonal skills
• Friendly, approachable, and confident when interacting with customers
• A positive attitude and a genuine passion for helping people
• Comfortable working in a fast-paced, customer-facing environment
• Reliable, motivated, and eager to learn and develop new skills
• Previous customer service, retail, hospitality, or sales experience is beneficial but not required
• Must be able to work on-site in Washington, DC
• Entry-level applicants are encouraged to apply, as full training is provided

What We Offer

• Comprehensive training and ongoing mentorship
• Weekly pay with performance-based incentives
• A supportive, collaborative, and team-oriented work environment
• Opportunities for career progression and internal promotion
• Leadership development, networking opportunities, and team recognition events
• Valuable hands‑on experience in customer service, communication, and brand representation

Requirements

• Full-time availability
• Authorization to work in the United States
• Ability to commute to our Washington, DC, location
• Comfortable working in busy, public-facing environments

Why Join Us?

This is more than a customer service role—it's an opportunity to develop valuable communication, problem-solving, and relationship-building skills while working with a supportive team. Whether you're beginning your career or looking to build on your existing customer service experience, you'll receive the training, guidance, and opportunities needed to succeed.

Location: Washington, DC (In-Person)

Schedule: Full-Time

Start Date: Immediate