Entry-Level Customer Service Associate — In-Person DC

SHIK Consulting Group; Landover (MD); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Job summary

SHIK Consulting Group in Washington, DC is seeking a friendly, motivated Customer Service Associate. This in-person, entry-level role focuses on delivering excellent face-to-face service at retail locations and events while learning about products and services.

You will work with a supportive team, receive comprehensive training, weekly pay, and opportunities for advancement. Start date is immediate, with full-time schedule and on-site requirements.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Friendly, approachable, and confident when interacting with customers.
• Reliable, motivated and eager to learn and develop new skills.

Responsibilities

• Deliver outstanding face-to-face customer service at retail locations and promotional events.
• Engage with customers, answer questions, and provide knowledgeable product and service information.
• Build positive relationships by understanding customer needs and offering appropriate solutions.
• Guide customers through the sign-up or purchasing process while ensuring a seamless experience.
• Maintain a professional and friendly approach during every customer interaction.
• Work collaboratively with your team to achieve customer satisfaction and team objectives.

Skills

Excellent communication

Interpersonal skills

Customer-focused

Teamwork

Problem-solving

Job description

SHIK Consulting Group in Washington, DC is seeking a friendly, motivated Customer Service Associate. This in-person, entry-level role focuses on delivering excellent face-to-face service at retail locations and events while learning about products and services.

You will work with a supportive team, receive comprehensive training, weekly pay, and opportunities for advancement. Start date is immediate, with full-time schedule and on-site requirements.