Customer Service Associate

Savers; Huntington Beach (CA); On-site; USD 23,419 - 24,686; Full time

Benefits offered by this job

Bundled health plans (medical, Rx, dental, vision)

Company-paid life insurance

Programs for smoking cessation, diabetes management, and on-demand care

401k plan with company matching contributions

Paid time off for leisure or personal activities

Mental health services to support daily life

Job summary

Savers, a major thrift operator, is seeking Full-Time and Part-Time Customer Service Associates in Huntington Beach. The role involves enhancing customer experiences and supporting the company's mission of promoting reuse and community benefit through their thrift operations. Comprehensive onboarding, training, and various employee benefits are provided.

Responsibilities

• Create an exceptional experience for Customers, Donors, and Team Members.
• Participate in a purpose-driven company that impacts local communities.

Job description

Retail Store Team - Huntington Beach, California

Pay Range: Our starting pay ranges from $17.00 to $17.92 depending on job duty/position.

$17.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft

$17.26 = Clothing Sorter/Hanger, Hardware Sorter

$17.92 = Clothing Grader, Hardware Pricer, Material Handler

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, while providing our partners with valuable funding for their community-based programs and services. We are "Thrift Proud," supported by millions of loyal customers visiting our 300+ stores and our more than 22,000 team members. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands include Savers (U.S.), 2nd Ave (U.S.), Value Village (U.S. and Canada), Unique (U.S.), Village des Valeurs (Quebec), and Savers Australia.

Summary & Positions:

At Savers / Value Village, our Customer Service Associates create an awesome experience for our Customers, Donors, and Team Members. We are hiring for both Full-Time and Part-Time Customer Service Associates.

What you can expect:

• The opportunity to celebrate uniqueness, as our team is made up of people from many different backgrounds, experiences, and perspectives, each contributing something special.
• To work in a purpose-driven company with a business model that positively impacts both the planet and local communities.
• An investment in the career interests of our team members, with aggressive store expansion plans supporting growth and development.

What you get:

• Comprehensive onboarding and training from day one.
• In-house expertise through Savers University, which develops and delivers robust training internally, supplemented by renowned external providers.
• Benefits including:
• Bundled health plans (medical, Rx, dental, vision)
• Company-paid life insurance
• Programs for smoking cessation, diabetes management, and on-demand care
• A 401k plan with company matching contributions
• Paid time off for leisure or personal activities
• Mental health services to support daily life

Savers is an E-Verify employer.

Location: 5295 Warner Rd, Huntington Beach, CA 92649