Customer Service Associate

Savers; Waipahu (HI); On-site; USD 19,286 - 20,333; Full time

Benefits offered by this job

Bundled health plans

Paid time off

401k plan with company matching

Job summary

A leading thrift retailer in Waipahu is seeking Customer Service Associates to create a positive experience for customers and donors. This role includes full-time and part-time positions with comprehensive training, benefits including health plans and a 401k plan. Ideal candidates should possess strong communication skills and enjoy working in a team-oriented environment.

Qualifications

• Strong communication skills to interact with customers and team members.
• Ability to work in a fast-paced environment.
• Proficiency in multitasking and time management.

Responsibilities

• Create a positive experience for customers and donors.
• Assist with sorting and organizing merchandise.
• Participate in comprehensive training programs.

Skills

Customer service skills

Team collaboration

Adaptability

Education

High school diploma or equivalent

Job description

Pay Range

Our starting pay ranges from $14.00 to $14.76 depending on job duty/position.

$14.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft

$14.21 = Clothing Sorter/Hanger, Hardware Sorter

$14.76 = Clothing Grader, Hardware Pricer, Material Handler

Who we are

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits

• Bundled health plans such as medical, Rx, dental and vision
• Company-paid life insurance for extra protection and peace of mind
• Programs to stop smoking, diabetes management coaching, and on demand care options.
• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist you in managing daily life.

Savers is an E-Verify employer

94-300 Farrington Hwy, Waipahu, HI 96797