Customer Service Assistant (Remote)

Freddie Mac; San Antonio (TX); Remote; USD 10,000 - 60,000; Part time

Job summary

A leading company in the customer service industry is looking for a part-time Customer Service Representative. This role offers flexible hours and remote work options, providing an opportunity for growth within the organization. You'll be responsible for responding to customer inquiries, assisting with product questions, and maintaining accurate records. Ideal candidates will possess strong communication skills and a customer-first mindset. Join a supportive team culture that values collaboration and provides paid training to help you succeed.

Benefits

Flexible Hours

Paid Training

Remote Work Flexibility

Qualifications

• Strong written English skills required.
• Good communication skills with a customer-first mindset.

Responsibilities

• Respond to customer inquiries promptly and professionally.
• Assist customers with product questions and concerns.
• Maintain accurate records of customer interactions.

Skills

English

Communication

Attention to Detail

Job description

Employer Industry: Customer Service

Why consider this job opportunity:
- Hourly pay of $28
- Flexible part-time hours to accommodate your schedule
- Opportunity for growth within the organization
- Remote work flexibility, allowing you to work from anywhere
- Supportive team culture that values collaboration
- Paid training provided to help you succeed in your role

What to Expect (Job Responsibilities):
- Respond to customer inquiries promptly and professionally
- Assist customers with product questions and concerns
- Track and update customer orders efficiently
- Resolve simple issues and escalate complex problems as necessary
- Maintain accurate records of customer interactions and feedback

What is Required (Qualifications):
- Strong written English skills
- Basic computer knowledge and proficiency
- Attention to detail and organized work style
- Good communication skills with a customer-first mindset
- Reliable, self-motivated, and able to follow instructions

How to Stand Out (Preferred Qualifications):
- Experience in a customer service role
- Familiarity with online support tools and platforms
- Ability to work independently in a remote environment

#CustomerService #RemoteWork #FlexibleHours #GrowthOpportunities #TeamCulture

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