Customer Service Assistant — Landscaping Admin (Full-Time, Growth)

Draftomat; San Antonio (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Full-time stable employment

Paid training provided

Opportunities for advancement within:

Job summary

Draftomat is seeking a dependable Entry Level Customer Service Assistant to support daily client communication, service scheduling, and office coordination in a fast-paced landscaping office environment.

You will assist customers, schedule visits, and maintain accurate records while coordinating with field teams. This role offers paid training, opportunities for advancement, and a stable full-time schedule Monday through Friday.

Qualifications

• Prior customer service or admin experience preferred.
• Strong communication and interpersonal skills.
• Knowledge of basic computer and scheduling software.
• Organized, dependable, detail-oriented.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Respond to customer inquiries via phone, email, and office communication.
• Schedule landscaping and maintenance service appointments.
• Maintain accurate customer and scheduling records.
• Coordinate with field teams regarding daily service updates.
• Resolve customer concerns professionally and efficiently.
• Provide administrative support to office operations as needed.

Skills

Customer service experience

Communication skills

Scheduling software knowledge

Organized, dependable, detail-oriented

Multitasking in fast-paced environment

Job description

Draftomat is seeking a dependable Entry Level Customer Service Assistant to support daily client communication, service scheduling, and office coordination in a fast-paced landscaping office environment.

You will assist customers, schedule visits, and maintain accurate records while coordinating with field teams. This role offers paid training, opportunities for advancement, and a stable full-time schedule Monday through Friday.