Full-Time Client Services & Scheduling Specialist (Paid Training)

Draftomat; Florida; On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Full-time employment

Supportive office environment

Job summary

Draftomat is seeking a professional Client Service Representative to support customer relationships and day-to-day office coordination in a busy landscaping services environment.

The role emphasizes clear communication, accurate record-keeping, and timely scheduling. Candidates should be dependable, detail-oriented, and provide excellent service while supporting billing and administrative tasks.

Qualifications

• Experience in customer service, client relations, or office support preferred.
• Strong communication and organizational skills.
• Basic computer proficiency and scheduling software experience.
• Detail-oriented and dependable.
• Professional and customer-first attitude.

Responsibilities

• Respond to client inquiries via phone, email, and in-person communication.
• Schedule landscaping, maintenance, and service appointments.
• Maintain accurate client records and service requests.
• Coordinate with field teams to ensure timely service completion.
• Resolve customer concerns and provide service updates.
• Assist with billing support and account management.
• Support office administrative tasks as needed.

Skills

Customer service

Communication

Organizational skills

Scheduling software

Attention to detail

Professional attitude

Tools

Scheduling software

Computer proficiency

Job description

Draftomat is seeking a professional Client Service Representative to support customer relationships and day-to-day office coordination in a busy landscaping services environment.

The role emphasizes clear communication, accurate record-keeping, and timely scheduling. Candidates should be dependable, detail-oriented, and provide excellent service while supporting billing and administrative tasks.