Customer Service Assistant

Alphabeinsightinc; Las Vegas (NV); On-site; USD 53,000 - 59,000; Full time

Benefits offered by this job

Paid training

Career advancement

Professional development

Supportive team environment

Hands-on experience

Growth opportunities

Employee recognition

Mentorship and coaching

Competitive salary

Job summary

Alphabeinsightinc in Las Vegas is seeking a friendly and motivated Customer Service Assistant to support customers, provide helpful information, and contribute to a positive customer experience.

This role is ideal for individuals who enjoy working with people, developing communication skills, and learning within a supportive, team-oriented environment. You will participate in ongoing training and engage in daily customer service activities with a collaborative team.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, positive and customer-focused attitude.
• Willingness to learn and develop new skills.
• Strong listening and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable and self-motivated.
• Ability to work effectively independently and as part of a team.
• Previous customer service, retail, hospitality, or sales experience is a plus but not required.

Responsibilities

• Listen to customer needs and provide appropriate assistance.
• Provide clear and professional information to customers.
• Assist with routine customer requests and concerns.
• Support customer satisfaction and relationship-building initiatives.
• Follow up with customers when appropriate.
• Assist with customer engagement and promotional activities.
• Maintain accurate records of customer interactions.
• Communicate customer feedback to appropriate team members.
• Support daily customer service activities and team priorities.
• Collaborate with team members to achieve service goals.
• Maintain a positive and professional approach during customer interactions.
• Participate in ongoing training and professional development.

Skills

Communication

Interpersonal skills

Customer focus

Organizational skills

Multitasking

Reliability

Adaptability

Teamwork

Education

High school diploma or equivalent

Job description

Job Summary

We are seeking a friendly and motivated Customer Service Assistant to support customers, provide helpful information, and contribute to a positive customer experience. This role is ideal for individuals who enjoy working with people, developing communication skills, and learning within a supportive and team-oriented environment.

Responsibilities

• Listen to customer needs and provide appropriate assistance.
• Provide clear and professional information to customers.
• Assist with routine customer requests and concerns.
• Support customer satisfaction and relationship-building initiatives.
• Follow up with customers when appropriate.
• Assist with customer engagement and promotional activities.
• Maintain accurate records of customer interactions.
• Communicate customer feedback to appropriate team members.
• Support daily customer service activities and team priorities.
• Collaborate with team members to achieve service goals.
• Maintain a positive and professional approach during customer interactions.
• Participate in ongoing training and professional development.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching
• Competitive Salary: $53,000 - $59,000 per year.
• Full-time employment with a professional and collaborative team.
• Career growth and advancement opportunities.
• Professional development and ongoing learning opportunities.
• Opportunities to strengthen marketing, communication, project coordination, and strategic planning skills.
• Exposure to a variety of marketing initiatives and business projects.
• Supportive environment that encourages creativity and new ideas.
• Opportunities to take on additional responsibilities as you grow within the organization.

Requirements

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, positive, and customer-focused attitude.
• Willingness to learn and develop new skills.
• Strong listening and problem-solving abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Ability to work effectively independently and as part of a team.
• Previous customer service, retail, hospitality, or sales experience is a plus but not required.