Customer Service Assistant

Surib; Dayton (OH); Vor Ort; USD 28.000 - 40.000; Vollzeit

Benefits dieser Stelle

Training and ongoing guidance

Opportunities to develop customer‑f2s?

Supportive team environment

Potential for professional growth and 

Zusammenfassung

Surib in Dayton, OH is seeking a friendly and motivated Customer Service Assistant to help create positive experiences and support daily engagement activities. You will interact with customers, understand needs, and provide helpful solutions in a collaborative environment.

You will welcome customers, share accurate product information, build rapport, and support promotional initiatives while maintaining a welcoming, organized front-of-house.

Qualifikationen

• Strong interpersonal and communication skills.
• Friendly, approachable, and customer-focused attitude.
• Ability to listen carefully and understand customer needs.
• Good problem-solving and organizational skills.
• Comfortable working in a fast-paced, people-oriented environment.
• Previous customer service experience is helpful but not required.

Aufgaben

• Welcome customers and assist with general inquiries.
• Provide accurate information about products, services, and available offerings.
• Build positive relationships through friendly and professional interactions.
• Help customers identify options that best match their needs.
• Support customer engagement and promotional initiatives.
• Address concerns with patience and a solution-focused approach.
• Maintain a positive and organized customer-facing environment.
• Collaborate with team members to achieve service goals.

Kenntnisse

Interpersonal skills

Communication

Active listening

Problem solving

Organizational skills

Customer service experience (helpful)

Jobbeschreibung

About the Role

We are looking for a friendly and motivated Customer Service Assistant to help create positive customer experiences and support daily customer engagement activities. This role is ideal for someone who enjoys interacting with people, understanding their needs, and providing helpful solutions in a team-oriented environment.

Responsibilities

• Welcome customers and assist with general inquiries.
• Provide accurate information about products, services, and available offerings.
• Build positive relationships through friendly and professional interactions.
• Help customers identify options that best match their needs.
• Support customer engagement and promotional initiatives.
• Address concerns with patience and a solution-focused approach.
• Maintain a positive and organized customer-facing environment.
• Collaborate with team members to achieve service goals.

Qualifications

• Strong interpersonal and communication skills.
• Friendly, approachable, and customer-focused attitude.
• Ability to listen carefully and understand customer needs.
• Good problem-solving and organizational skills.
• Comfortable working in a fast-paced, people-oriented environment.
• Previous customer service experience is helpful but not required.

What We Offer

• Training and ongoing guidance.
• Opportunities to develop customer service and interpersonal skills.
• Supportive team environment.
• Potential for professional growth and advancement.
• Compensation based on the position and experience.