Customer Service Representative

Talent Haven HR; Dayton (OH); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Comprehensive training

Career development

Advancement opportunities

Competitive compensation

Job summary

Talent Haven HR is seeking a Customer Service Representative in Dayton, OH to provide helpful assistance, answer questions, and relay accurate product information with a friendly, professional demeanor.

You will resolve issues, build positive relationships with customers, and collaborate with team members. Comprehensive training and clear opportunities for growth are offered based on performance and experience.

Qualifications

• Excellent verbal communication and active listening skills.
• Friendly, patient, and solution-oriented personality.
• Strong interpersonal and problem-solving abilities.
• Ability to remain professional in a fast-paced environment.
• Dependable, organized, and comfortable working with people.

Responsibilities

• Assist customers with questions, requests, and product information.
• Provide courteous and attentive service throughout each interaction.
• Identify customer needs and recommend suitable solutions.
• Address concerns and help resolve service-related issues.
• Explain product features, services, and available options.
• Build positive customer relationships through clear communication.
• Work with team members to maintain excellent service standards.

Skills

Verbal communication

Active listening

Customer empathy

Interpersonal skills

Problem solving

Professionalism

Team collaboration

Job description

About the Role

We are seeking a friendly and customer-focused Customer Service Representative to provide helpful assistance and create positive experiences. The ideal candidate enjoys interacting with people, understanding their needs, and finding effective solutions while maintaining a professional attitude.

Responsibilities

• Assist customers with questions, requests, and product information.
• Provide courteous and attentive service throughout each interaction.
• Identify customer needs and recommend suitable solutions.
• Address concerns and help resolve service-related issues.
• Explain product features, services, and available options.
• Build positive customer relationships through clear communication.
• Work with team members to maintain excellent service standards.

Qualifications

• Excellent verbal communication and active listening skills.
• Friendly, patient, and solution-oriented personality.
• Strong interpersonal and problem-solving abilities.
• Ability to remain professional in a fast-paced environment.
• Dependable, organized, and comfortable working with people.
• Previous customer service experience is beneficial but not required.

What We Offer

• Comprehensive training and ongoing support.
• Opportunities to develop customer service skills.
• A positive and collaborative team environment.
• Professional development and advancement opportunities.
• Compensation based on the position and experience.