Customer Service and Ticket Window

Telluride Ski & Golf; South Egremont (MA); On-site; USD 21,000 - 28,000; Part time

Job summary

Catamount seeks a friendly cashier to greet guests and provide accurate tendering at the register. You will explain prices and promotions, answer questions, sell lift and activity tickets, and assist with closing procedures. Training will cover all tasks and emphasize guest service.

Ideal candidates are cheerful, patient, and able to work quickly and accurately, with basic computer skills and fluency in English. Weekend and holiday availability is required.

Qualifications

• Must work flexible hours including weekends and holidays.
• Be cheerful, patient, and courteous with all ages.
• Basic computer and keyboard experience required.

Responsibilities

• Explain prices and promotions.
• Sell lift and activity tickets.
• Answer telephone.
• Maintain a balanced drawer and accurate tendering.
• Assist with closing procedures.

Skills

Customer service

Cashier

Communication

Teamwork

English fluency

Tools

Cash register

Job description

Job Summary Great guest relations are vital to Catamount. Catamount customer service & cashiers are usually the first team members that guests come in contact with and therefore, they must make a good initial impression. A cashier must accurately tender purchases at cash registers, provide change and maintain a balanced drawer in a friendly manner. Catamount customer service staff are answering phones, helping guests and running registers. Training occurs for all the below tasks.

• Explain prices and promotions.
• General knowledge of Mountain required to assist guests with inquiries.
• Sell lift and activity tickets.
• Answer telephone.
• Must be able to work quickly and accurately.
• Assure payment is made for every item.
• Help with closing procedures.
• Maintain a friendly, team spirit with a focus on guest service.
• Do other work activities based on what is needed by your manager.

Job Summary Great guest relations are vital to Catamount. Catamount customer service & cashiers are usually the first team members that guests come in contact with and therefore, they must make a good initial impression. A cashier must accurately tender purchases at cash registers, provide change and maintain a balanced drawer in a friendly manner. Catamount customer service staff are answering phones, helping guests and running registers. Training occurs for all the below tasks.

Essential Duties/Responsibilities

• Explain prices and promotions.
• General knowledge of Mountain required to assist guests with inquiries.
• Sell lift and activity tickets.
• Answer telephone.
• Must be able to work quickly and accurately.
• Assure payment is made for every item.
• Help with closing procedures.
• Maintain a friendly, team spirit with a focus on guest service.
• Do other work activities based on what is needed by your manager.

Qualifications & Experience

• Must be able to work flexible hours/days of the week including weekends and holidays.
• Must be able to communicate well and follow instructions.
• Be cheerful, patient, alert, and courteous at all times with people of all ages.
• Basic computer and keyboard experience required.
• Must be able to work as part of a team.
• Must be well groomed, self disciplined, and willing to comply with uniform guidelines.
• Able to speak, read, and write fluently in English.
• Ability to count out change.
• Ability to work harmoniously/diplomatically with a variety of people including the public.

Physical Demands

Employee occasionally shift can include: day, evening and holiday hours and is regularly required to:

• Walk may walk outside occasionally.
• Reach, handle, grasp and finger keyboard/cash machine.
• Repetitive keyboard motion.
• May require sitting or standing for an extended period of time.