Customer Service and Sales Position - Stone Projects - Hourly + Commission

MaineGuide; Northern (KY); Hybrid; USD 46,000 - 58,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Job summary

Freshwater Stone is seeking a Customer Services and Sales Specialist to engage with clients on kitchens, baths and interior projects. You will represent our established brand and drive showroom interactions.

In this fast-paced, in-person role you will build relationships, schedule visits, coordinate with team members, keep up with design trends, and help close sales while delivering outstanding service.

Qualifications

• Education: High School diploma or GED; College Degree is a plus (preferably Marketing, Interior Design / Home Fashion, Retail Sales)
• Experience: 2/4 years of relevant experience in the retail showroom environment or customer service role providing excellent customer service preferred
• Microsoft Office, Photoshop & AutoCAD or equivalent is a plus though not required (must be willing to learn)
• Must be able to lift up to 40 pounds

Responsibilities

• Develop and maintain positive and productive business and customer relationships as a face of our well-established brand
• Plan and execute in-person appointments at our showroom with prospective clients
• Coordinate sales efforts with team members and other departments to ensure success
• Remain educated on current design trends in the industry
• Ensure merchandise displays/drawers are maintained within the showroom

Skills

Interpersonal skills

Architects & Designers

Attention to detail

Sales & closing

Professional demeanor

Fast-paced environment

Education

High School diploma / GED

Marketing / Interior Design / Retail Sales degree a plus

Tools

Microsoft Office

Photoshop

AutoCAD

Job description

Freshwater Stone is looking for a Customer Services and Sales Specialist to work with customers on kitchens, baths, and other interior projects.

Freshwater Stone has over 40 years of stone construction experience and strives to be the first choice for those who recognize the value of exceptional craftsmanship. Our work has been installed throughout the United States and abroad.

We are experiencing tremendous growth while maintaining our reputation for quality products and excellent service. We are looking for a team player who thrives in a fast-paced environment while maintaining a high standard of customer service. As a growing company, our employees take on a variety of job responsibilities and must be able to multi-task effectively.

Key Responsibilities

• Develop and maintain positive and productive business and customer relationships as a face of our well-established brand
• Plan and execute in-person appointments at our showroom with prospective clients
• Coordinate sales efforts with team members and other departments to ensure success
• Remain educated on current design trends in the industry
• Ensure merchandise displays/drawers are maintained within the showroom

Skills

• Exceptional interpersonal skills; able to positively interact with many different types of clients in-person, on the phone, and by email
• Experience working with Architects and Interior Designers on projects of all sizes and budgets a plus
• Strong attention to detail, high level of organization and initiative
• Passion for sales and closing skills
• Professional demeanor
• Ability to thrive in a fast-paced, high-energy environment

Minimum Requirements

• Education: High School diploma or GED; College Degree is a plus (preferably Marketing, Interior Design / Home Fashion, Retail Sales)
• Experience: 2/4 years of relevant experience in the retail showroom environment or customer service role providing excellent customer service preferred
• Microsoft Office, Photoshop & AutoCAD or equivalent is a plus though not required (must be willing to learn)
• Must be able to lift up to 40 pounds

Compensation

We provide a superlative pay and benefits package. This is a hourly position with the opportunity to earn about $5k - $10k per year in commission based on sales performance.

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person