Showroom Sales Specialist

Freshwater Stone; Northern (KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Simple IRA – 3% company match

Company fitness membership

Paid vacation and sick leave

Life insurance

Job summary

Freshwater Stone seeks a Showroom Sales Specialist to guide clients through design and execution of interior stone projects, combining design expertise, sales, and project coordination for an exceptional customer experience—from consultation to installation.

You will lead client interactions, develop proposals, manage multiple projects, and contribute to branding and content creation. This hybrid role emphasizes high-touch service and collaboration across teams.

Qualifications

• 3–5 years of showroom, sales, or customer-facing experience.
• Strong interest in interior design and materials.
• Photography/videography or visual-content creation preferred.
• Familiarity with MS Office, Adobe Creative Suite, Canva.
• Ability to lift and handle stone samples up to 40 lbs.

Responsibilities

• Guide clients through design and execution of interior stone projects in the showroom.
• Oversee projects from proposal to final installation and billing.
• Deliver a welcoming showroom experience and maintain displays and samples.
• Capture and edit photo/video content; contribute to marketing efforts.

Skills

Interpersonal skills

Communication

Organizational skills

Multi-project management

Tools

Microsoft Office

Adobe Creative Suite

Canva

Job description

Careers at Freshwater – Showroom Sales Specialist

With over 40 years of stone construction experience, Freshwater Stone strives to be the first choice for those who recognize the value of exceptional craftsmanship. Our world-class stonework has been featured throughout the US and abroad. As we continue to grow, we are excited to offer you a chance to become part of the team. We are a Maine-based leader in premium stone fabrication, known for craftsmanship, creativity, and high-touch customer service. We partner with homeowners, designers, and builders to bring distinctive natural stone projects to life.

Showroom Sales Specialist

Role Summary:

We’re looking for a creative, client-focused professional to guide customers through the design and execution of custom interior stone projects. In this role, you’ll combine design expertise, sales execution, and project coordination to deliver an exceptional customer experience—from first consultation through final installation.

Key Responsibilities:

Client Experience & Sales

• Meet with clients in the showroom to understand their vision, needs, and budget
• Recommend materials and design solutions for kitchens, bathrooms, fireplaces, and other interior projects
• Develop proposals and guide clients through the decision-making process
• Follow up on leads and maintain strong client relationships throughout the sales cycle

Project Coordination

• Oversee projects from contract through final installation and billing
• Collaborate with internal teams to ensure timelines, specifications, and expectations are met
• Proactively communicate with clients to provide updates and resolve issues
• Take ownership of project outcomes and customer satisfaction

Showroom & Brand Representation

• Deliver a welcoming, consultative showroom experience for all visitors
• Maintain merchandising displays and sample organization
• Stay current on design trends, materials, and applications

Marketing & Content

• Capture and edit photo and video content showcasing projects, materials, and processes
• Contribute to social media and digital marketing initiatives
• Track content trends and competitor activity to inform marketing efforts
• Maintain organized libraries of project photography and video assets

Requirements and Qualifications:

What You Bring

Client & Communication Skills

• Strong interpersonal skills with the ability to build trust quickly
• Clear, professional communication in person, by phone, and in writing
• Confidence guiding clients through purchasing decisions
• Strong organizational skills and attention to detail
• Ability to manage multiple projects in a fast-paced environment

Design & Technical Skills

• Interest in interior design, materials, and spatial aesthetics
• Experience with photography, videography, or visual content creation preferred
• Familiarity with tools such as Microsoft Office, Adobe Creative Suite, or Canva
• 3–5 years of experience in a showroom, sales, or customer-facing role
• Background in interior design, retail sales, or related field preferred
• Ability to lift and handle stone samples (up to 40 lbs)
• Employer-sponsored health, dental, and vision insurance
• Vacation and Sick paid time off
• Life insurance
• Simple IRA – 100% company match up to 3%
• Company-paid fitness membership

Why This Role Stands Out

This is a hybrid role that goes beyond traditional sales—you’ll play a key part in shaping the customer experience, managing projects, and contributing to the brand’s visual identity and marketing presence.