Customer Service and Data Entry

BSP TRANS INC; Williston (VT); On-site; USD 25,000 - 35,000; Part time

Job summary

BSP Trans Inc is looking for a part-time Customer Service Representative and Data Entry Clerk in Williston. The hours are Monday through Friday, from 6:00 AM to 11:00 AM, where you will handle customer inquiries and perform data entry tasks.

You must have experience in customer service or sales and be proficient in Microsoft Office. This family-owned company provides outstanding LTL transportation services in the Maine, New Hampshire, and Vermont areas.

Qualifications

• Must complete a county level background check during onboarding.
• Previous experience in customer service, data entry, or related fields.
• Ability to build rapport with clients and handle multiple priorities.

Responsibilities

• Handle customer inquiries and provide product information.
• Troubleshoot and resolve product issues.
• Log and update customer records based on interactions.
• Schedule pick-ups and deliveries for freight.

Skills

Customer service

Sales experience

Data entry

Microsoft Office

Communication skills

Multitasking

Job description

Customer Service Representative and Data Entry Clerk | Part-Time | Weekday Mornings

We have an immediate opening for our Customer Service Representative and Data Entry Clerk position!

Part-Time – Monday through Friday

Hours: 6:00 AM – 11:00 AM

Pay: $21.65 per hour

BSP Trans Inc has been providing the Maine, New Hampshire, and Vermont areas with outstanding LTL transportation services since 1970. At BSP, our team consists of a six-terminal network across our coverage area to ensure swift deliveries for customers.

What you will do on a typical day:

• Handle customer inquiries
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Answering incoming calls from customers to schedule pick-ups and deliveries of freight to both commercial and residential customers
• Data entry of customers’ information for scheduling and tracking of freight within the BSP system
• Light cleaning and office upkeep

What you need at a minimum to succeed at BSP:

• Must have a successful completion of a county level background check during onboarding
• Previous experience in customer service, sales, data entry, or other related fields
• Ability to build rapport with clients
• Ability to work in a face paced environment
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Strong verbal and written communications skills
• The ability to handle multiple priorities simultaneously
• Must be competent and proficient in Microsoft Office Software products
• Previous experience in transportation or related field

Proudly family-owned and operated since 1882. Discover more about our companies, culture, and commitment to our employees at https://lawfamilycompanies.com/about/

Notice to Maine Applicants:

As required by Maine law, applicants are notified that BSP Trans Inc., a Law Family Company, utilizes electronic monitoring, including security cameras and vehicle monitoring systems in company-owned equipment.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.