Customer Service and Business Development

Tidewater Consulting; Decatur (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

On-site fitness center

Company funded travel

Training and mentorship

Bonuses and incentives

Inclusive office culture

Job summary

Tidewater Consulting seeks an entry level Customer Service Representative to join our Atlanta office. You will engage with customers to support client objectives and build strong relationships while delivering excellent service.

This role emphasizes on-site training, mentorship, and potential travel across the U.S. as part of campaigns, with a collaborative, energetic culture and opportunities for growth.

Qualifications

• High school diploma or higher; some college preferred.
• Self-motivated with a positive attitude.
• Impeccable written and verbal communication skills.
• Ability to lead by example and maintain company standards.
• Adaptable personality with an entrepreneurial spirit.

Responsibilities

• Handle customer service inquiries and client acquisitions.
• Create positive experiences to retain business relationships.
• Complete sales and schedule client meetings.
• Stay updated on product knowledge and compliance.
• Assist with campaign success and target tracking.
• Interview and train new hires.

Skills

Customer service

Communication skills

Sales

Teamwork

Leadership

Adaptability

Entrepreneurial spirit

Education

High school diploma or higher

Job description

Our Business Development managers are seeking an influential, entry level professional to join our team as an Entry Level Customer Service Representative. The Customer Service Representative will become an invaluable asset to our Atlanta office, by communicating with consumers to execute objectives aligned with our client's company standards.

What We Offer

• On-site fitness center and cafe
• Company funded travel (within the U.S. and internationally)
• Full training and mentorship at all levels
• Quarterly bonuses and other financial incentives
• Fun, inclusive office culture

Basic Job Responsibilities

• Customer service inquiries/questions and client acquisitions
• Creating positive experiences that ensure continued business relationships
• Completing sales and scheduling client meetings
• Staying up to date on product knowledge and compliance
• Assisting with campaign success and target tracking
• Interviewing and training company new hires

Candidate Qualifications

• Self-motivated with a positive attitude
• High school diploma or higher (some college preferred)
• Ability to lead by example and maintain company standards
• Student mentality with an entrepreneurial spirit
• Impeccable communication skills (written and verbal)
• Adaptable personality

Those with experience in the following categories tend to do well in this role: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, campaign management, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services.