Customer Service and A/R Specialist

Express Employment Professionals - Cincinnati East; Lakeville (MN); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Casual office culture

Contract-to-hire potential

Team-oriented environment

Job summary

Express Employment Professionals - Cincinnati East is seeking a Customer Service & A/R Specialist in Lakeville, MN. This full-time, contract-to-hire role focuses on delivering friendly customer service, handling billing inquiries, and managing accounts receivable with strong data-entry discipline.

The position requires multitasking, excellent communication, and proficiency in Microsoft Office. A supportive team and a casual, high-energy office environment are offered.

Qualifications

• Excellent phone and customer service skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Strong attention to detail, especially for billing and data entry tasks.
• Ability to juggle multiple priorities and stay calm under pressure.
• A good sense of humor and a thick skin — this job keeps it real!
• Comfortable sitting, standing, bending, and occasionally lifting up to 20 lbs

Responsibilities

• Answer 50–100 phone calls daily and greet walk-in customers with a friendly attitude.
• Schedule service calls and appointments with attention to detail.
• Respond to billing questions professionally and patiently.
• Process accounts receivable and apply cash receipts.
• Handle heavy data entry and maintain accurate records.
• Collect details for field estimates (names, addresses, job info).
• Print necessary forms, send quotes, and support field technicians.
• Tackle a range of general office duties — no two days are the same!

Skills

Phone skills

Customer service

Multitasking

Calm under pressure

Tools

Outlook

Excel

Word

Job description

Job Posting: Customer Service & A/R Specialist

Location: Lakeville, MN

Compensation: $22/hour

Schedule: Full-Time, Contract-to-Hire

About Us:

We’re a fast-moving, fun-loving team that keeps things casual while delivering top-notch service. Our busy office is the heartbeat of daily operations, and we’re looking for a rockstar Customer Service & A/R Specialist to help us stay organized, keep clients happy, and handle the unexpected curveballs with grace (and maybe a few laughs).

Key Responsibilities:

• Answer 50–100 phone calls daily and greet walk‑in customers with a friendly, can‑do attitude

• Schedule service calls and appointments with attention to detail (sometimes well in advance!)

• Respond to billing questions and customer inquiries professionally and patiently

• Process accounts receivable, apply cash receipts, and handle heavy data entry

• Collect details for field estimates (names, addresses, job info, etc.)

• Print necessary forms, send quotes, and provide support to field technicians

• Tackle a range of general office duties — no two days are the same!

Qualifications:

• Excellent phone and customer service skills

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel)

• Strong attention to detail, especially for billing and data entry tasks

• Ability to juggle multiple priorities and stay calm under pressure

• A good sense of humor and a thick skin — this job keeps it real!

• Comfortable sitting, standing, bending, and occasionally lifting up to 20 lbs

What We Offer:

• $22/hour compensation

• Full-time schedule with contract-to-hire potential

• A casual, high-energy office culture with lots of personality

• A supportive, close-knit team that works hard and has fun doing it