Customer Service Analyst - First Shift, Growth & Benefits

Staffmark Group; Pasadena (TX); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Weekly pay

Comprehensive benefits (medical, etc.)

Life Insurance and Disability

401(k) Plan (optional)

Supportive team environment

Job summary

Total Talent Solutions in Pasadena, TX is seeking a Customer Service Analyst for a 3-month assignment. The role focuses on coordinating field service, scheduling technicians, arranging travel and parts, and maintaining strong customer communications.

Ideal candidates have a solid background in service coordination or logistics, with proficiency in MS Office and the ability to manage multiple priorities in a fast-paced environment. Competitive pay and first-shift hours are offered.

Qualifications

• Experience coordinating service scheduling and dispatch in logistics or operations.
• Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong proficiency with Microsoft Office and business systems.

Responsibilities

• Schedule and coordinate field service technicians based on customer needs.
• Arrange travel, tools, equipment, and logistics for service activities.
• Support repair, installation, and maintenance projects to minimize downtime.
• Resolve customer and technician concerns professionally and promptly.
• Obtain vendor quotes, create purchase orders, and initiate work orders.
• Monitor orders to ensure on-time completion and customer satisfaction.

Skills

Customer service

Communication

Problem solving

Multitasking

Organization

MS Office

Business systems

Education

High school diploma

Associate's degree preferred

Tools

Microsoft Office

Business systems

Job description

Total Talent Solutions in Pasadena, TX is seeking a Customer Service Analyst for a 3-month assignment. The role focuses on coordinating field service, scheduling technicians, arranging travel and parts, and maintaining strong customer communications.

Ideal candidates have a solid background in service coordination or logistics, with proficiency in MS Office and the ability to manage multiple priorities in a fast-paced environment. Competitive pay and first-shift hours are offered.