Customer Service Coordinator - 1st Shift | Weekly Pay

CTDI Careers; Coatesville (Chester County); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Monthly incentive bonus

Health insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Employee assistance program

Flexible spending account

Descripción de la vacante

CTDI is seeking a customer service professional in the United States to support calls, appointment verification, and administrative tasks in a fast-paced environment. This role focuses on delivering high-quality service and resolving customer concerns with timely follow-up.

Ideal candidates have 2+ years of customer service experience, strong communication and organizational skills, and proficient use of MS Office. Perks include weekly pay, benefits, and a supportive team culture.

Formación

• 2+ years customer service or related experience.
• Excellent customer relations skills.
• Excellent communication skills and interpersonal skills.
• Excellent organizational skills and analytical skills.
• A professional telephone manner.
• Experience with basic PC software programs including MS Office, Excel, Word, or related programs.

Responsabilidades

• Receiving and processing all customer calls and inquiries.
• Handling all appointment verification, and customer authorization phone calls.
• Responsible for performing many of the clerical duties.
• Addressing customer concerns and handling follow-up.

Conocimientos

Customer service

Communication skills

Interpersonal skills

Organizational skills

Analytical skills

Telephone manners

Herramientas

MS Office

Excel

Word

Descripción del empleo

CTDI is seeking a customer service professional in the United States to support calls, appointment verification, and administrative tasks in a fast-paced environment. This role focuses on delivering high-quality service and resolving customer concerns with timely follow-up.

Ideal candidates have 2+ years of customer service experience, strong communication and organizational skills, and proficient use of MS Office. Perks include weekly pay, benefits, and a supportive team culture.