Customer Service Agent (Remote)

B&R Staffing LLC; Lexington (VA); Remote; USD 11,020 - 34,440; Part time

Job summary

A staffing agency in Virginia is seeking Independent Work from Home Call Center Agents to manage inbound calls with no cold calling involved. The role offers a flexible schedule and is perfect for upbeat individuals who enjoy teamwork. You'll need strong communication skills, a reliable computer setup, and the ability to meet training and performance metrics. Pay is variable based on the client serviced, ranging from $8 to $25 per hour. Join a supportive team and thrive in a boosting environment!

Qualifications

• High speed wired internet is a must.
• Require a desktop or laptop with a suitable processor.
• Must pass background check and drug screenings.

Responsibilities

• Manage large amounts of inbound calls in a timely manner.
• Follow communication scripts for different clients.
• Build sustainable relationships with customers.

Skills

Strong phone and verbal communication skills

Tools

USB Headset

Desktop or laptop with 2.8 GHz dual core or better processor

Job description

We are looking for Independent Work from Home Call Center Agents that would like to join our team at B&B Staffing LLC. We service for several companies! Please notice opportunities are updated regularly so some clients may not have a job posted at all times. You choose what client to service for! NO COLD CALLING EVER! Schedule is super flexible after training. If you are an upbeat individual who loves being part of a supportive team come join us!! We would love to have you! Weekly zooms held for aspiring agents.

Pay range is based on the client you choose to service for. ($8-$25)

THIS IS A 1099 JOB!

Responsibilities include but not limited to:

• Manage large amounts of inbound calls in a timely manner
• Follow communication “scripts” for certain clients when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Attend mandatory virtual trainings and meet metrics with at least 90%
• Attend team meeting monthly

Requirements for employment:

• High speed wired internet
• Desktop or laptop with 2.8 GHz dual core or better processor Allowed: Intel iSeries or AMD Phenom X2 class or better. NO Atom, Celeron, Pentium, Opteron processors
• USB Headset
• Strong phone and verbal communication skills
• Some clients will require dual monitors and other specifics
• Background check and drug screenings

Once you are ready to begin, we are able to help you run a check on your computer to see if it meets the specific requirements for the systems and the clients we service! If you are interested in joining our team, please submit your application then contact us at [e-mail].