Customer Service Agent – Emerald Aisle Car Rentals

Enterprise; Carlsbad (NM); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Paid time off

Employee discount

Retirement savings plan

Extended Health Benefits

Life Insurance

Training and development

Job summary

Enterprise Mobility in Carlsbad, NM seeks a Customer Service Agent to greet customers, process rental transactions and provide friendly, efficient service during the rental process. The role requires attention to detail, knowledge of rates, and assistance with directions and local information.

Competitive benefits and a structured schedule are offered. The position starts at $17 per hour and is located at 1710 S Canal St, Carlsbad, NM 88220.

Qualifications

• Must have at least 1 year of customer service or retail experience.
• Strong communication and interpersonal skills for greeting and assisting customers.
• Ability to handle transactions and resolve issues efficiently.

Responsibilities

• Greet customers and answer questions to assist with rental needs.
• Process rental agreements, returns and payments accurately.
• Provide directions and local information to customers.
• Maintain clean and prepared rental counters and work areas.
• Ensure accuracy of rental parameters and charges at checkout/return.

Skills

Customer service

Communication

Multitasking

Problem solving

Education

High School Diploma or GED

Tools

POS systems

Job description

Enterprise Mobility in Carlsbad, NM seeks a Customer Service Agent to greet customers, process rental transactions and provide friendly, efficient service during the rental process. The role requires attention to detail, knowledge of rates, and assistance with directions and local information.

Competitive benefits and a structured schedule are offered. The position starts at $17 per hour and is located at 1710 S Canal St, Carlsbad, NM 88220.