Customer Service Advocate — Flexible Schedule & Growth

Nick Cone - State Farm Agent; Pickerington (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Nick Cone - State Farm Agent in Pickerington, OH is seeking a Customer Service Representative to join a client-focused team. You will deliver exceptional service, answer policy questions, and support customers with policy changes and claims.

This role emphasizes attention to detail, multitasking, and a collaborative mindset, with opportunities for advancement and ongoing coaching within a growth-oriented agency.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Multitasking

Customer service

Job description

Nick Cone - State Farm Agent in Pickerington, OH is seeking a Customer Service Representative to join a client-focused team. You will deliver exceptional service, answer policy questions, and support customers with policy changes and claims.

This role emphasizes attention to detail, multitasking, and a collaborative mindset, with opportunities for advancement and ongoing coaching within a growth-oriented agency.