Growth-Focused Customer Service Rep — Flexible Schedule & Advancement

Robert Dean - State Farm Agent; Milford (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Licensing covered

Performance bonus

Competitive pay

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Robert Dean - State Farm Agent in Milford, OH is seeking a Customer Service Representative to deliver exceptional service to policyholders and community members. You will answer inquiries, explain policy options, assist with changes, and coordinate with the agency team to ensure accurate records and smooth claims handling.

The ideal candidate is coachable, reliable, and focused on customer care with strong communication skills and attention to detail.

Qualifications

• Strong communication and interpersonal abilities.
• Detail-oriented with multitasking capability.
• Prior customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Customer service

Job description

Robert Dean - State Farm Agent in Milford, OH is seeking a Customer Service Representative to deliver exceptional service to policyholders and community members. You will answer inquiries, explain policy options, assist with changes, and coordinate with the agency team to ensure accurate records and smooth claims handling.

The ideal candidate is coachable, reliable, and focused on customer care with strong communication skills and attention to detail.