Customer Service Advocate | Entry-Level, Training & Growth

Alphabeinsightinc; Oklahoma City (OK); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Professional development

Supportive team

Career growth opportunities

Hands-on customer relations experience

Job summary

Alphabeinsightinc is seeking a friendly Customer Service Representative in Oklahoma City to assist customers, answer questions, and provide reliable support. You will develop professional communication skills while working with a collaborative team.

Responsibilities include answering inquiries, identifying needs, and coordinating with teams to resolve issues. Entry-level candidates are welcome; training is provided, with competitive compensation and growth opportunities.

Qualifications

• Entry-level candidates welcome; training provided.
• High school diploma or equivalent preferred.
• Previous customer service experience is helpful but not required.

Responsibilities

• Respond to customer inquiries and provide accurate information about products and services.
• Assist customers with requests, questions, and routine concerns.
• Identify customer needs and recommend appropriate solutions within company guidelines.
• Maintain accurate records of customer interactions and follow-up activities.
• Coordinate with internal teams to help resolve customer issues.
• Follow established procedures and service standards.
• Follow up on outstanding inquiries when necessary.
• Maintain a professional and positive attitude during all customer interactions.
• Support general customer service and administrative activities as assigned.

Skills

Verbal & Written Communication

Active listening

Problem solving

Multitasking & prioritization

Customer-oriented attitude

Attention to detail

Team collaboration

Education

High school diploma or equivalent

Tools

Basic computer proficiency

Job description

Alphabeinsightinc is seeking a friendly Customer Service Representative in Oklahoma City to assist customers, answer questions, and provide reliable support. You will develop professional communication skills while working with a collaborative team.

Responsibilities include answering inquiries, identifying needs, and coordinating with teams to resolve issues. Entry-level candidates are welcome; training is provided, with competitive compensation and growth opportunities.