Customer Experience Specialist - Growth & Training

Alphabeinsightinc; Orlando (FL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Training and support

Collaborative workplace

Career growth opportunities

Competitive compensation

Professional development

Job summary

Alphabeinsightinc is seeking a Customer Service Representative to provide a positive experience and build strong customer relationships. The role emphasizes clear communication, problem solving, and delivering professional, courteous service.

Responsibilities include assisting customers, documenting requests, and collaborating with teammates to ensure high-quality service. Previous customer service is welcome but not required; salary range listed is $50,000–$55,000 annually.

Qualifications

• Strong verbal communication and interpersonal skills.
• Friendly, patient, and solution-oriented attitude.
• Good organization and attention to detail.
• Dependable and comfortable working in a team environment.

Responsibilities

• Assist customers with questions about products, services, and procedures.
• Provide accurate information in a courteous and professional manner.
• Listen to customer concerns and help identify solutions.
• Resolve routine service issues or refer complex matters.
• Document customer requests and follow established service procedures.
• Collaborate with colleagues to support service quality and customer satisfaction.

Skills

Verbal communication

Interpersonal skills

Teamwork

Detail orientation

Dependability

Job description

Alphabeinsightinc is seeking a Customer Service Representative to provide a positive experience and build strong customer relationships. The role emphasizes clear communication, problem solving, and delivering professional, courteous service.

Responsibilities include assisting customers, documenting requests, and collaborating with teammates to ensure high-quality service. Previous customer service is welcome but not required; salary range listed is $50,000–$55,000 annually.