Customer Service Advisor - Springfield MO2 - 400 N Eastgate Ave

Stonebriar Auto Services LLC; Springfield (MO); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Discount on services

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Career advancement opportunities

Job summary

Stonebriar Auto Services LLC, a franchise of Jiffy Lube Multicare, is hiring for full-time and part-time Guest Service Advisors to greet guests, assess their vehicle needs, and coordinate preventive maintenance.

The role emphasizes safe, efficient service and outstanding guest experiences; a valid driver’s license is required, automotive-service experience is a plus, and employees receive competitive pay, service discounts, and health/dental/vision insurance and PTO.

Qualifications

• A valid driver's license is required.
• Previous automotive service experience is preferred but not required.
• Clear communication with guests is essential.

Responsibilities

• Greet guests and discuss recommended diagnostic and service options.
• Coordinate maintenance visits and explain services to guests.
• Ensure safe, efficient work and uphold guest service standards.
• Maintain a friendly, energetic work environment.

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferencing with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!