Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Chevrolet; El Paso (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Optical insurance

Paid time off

Life insurance

Disability insurance

Employee discount on services

Job summary

Stonebriar Auto Services in El Paso, TX is hiring Guest Service Advisors for both full-time and part-time roles. You will engage with guests to determine needed services, explain options, and ensure a safe, efficient, and friendly service experience.

A valid driver's license is required; automotive background is preferred but not mandatory. Competitive wage and discounts on Jiffy Lube Multicare services, plus paid time off, health and dental insurance, and life/disability protections are

Qualifications

• Interacts with guests to determine needed services.
• Provides safe, efficient service and a positive guest experience.
• Must have a valid driver's license; automotive service experience preferred.

Responsibilities

• Confer with guests to determine diagnostic and service needs.
• Ensure work is performed safely and efficiently while maintaining guest satisfaction.
• Contribute to a fun, energetic working environment.

Skills

Guest service

Communication

Driver's license

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!