Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Chevrolet; Chippewa Falls (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Discount on services

Paid time off

Health insurance

Dental insurance

Vision insurance

Life and disability insurance

Job summary

Stonebriar Auto Services is seeking Guest Service Advisors to join our team at Jiffy Lube Multicare. We welcome both full-time and part-time applicants who can deliver outstanding guest service and help customers select the right preventive maintenance for their vehicles.

A valid driver’s license is required. Previous auto-service experience is a plus, but not required, as training will be provided. Excellent communication and a positive attitude are essential for success.

Qualifications

• Experience in customer service is preferred but not required.
• Strong communication and interpersonal skills are essential.
• Ability to work in a fast-paced automotive service environment.

Responsibilities

• Confers with guests to determine diagnostic and service needs.
• Explains recommended maintenance and services to customers.
• Ensures a safe, efficient, and positive guest experience.

Skills

Customer service

Communication

Teamwork

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!