Customer Service Advisor - Ardmore OK

Stonebriar Auto Services LLC

Ardmore (OK)

On-site

USD 17,000 - 25,000

Full time

14 days+
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Benefits offered by this job

Employee discount
Health insurance
Dental insurance
Vision insurance
Life and disability insurance
Paid time off
Career advancement opportunities

Job summary

Stonebriar Auto Services LLC in Ardmore, OK is seeking Guest Service Advisors (also called Customer Service Advisors) for full-time and part-time roles. You will greet guests, discuss diagnostics and services, and help build a positive, energetic shop environment.

A valid driver's license is required. Automotive service experience is welcome but not required. We offer competitive wages, substantial labor discounts on Multicare services, and benefits for full-time teammates.

Qualifications

  • Experience in an automotive service environment is welcome but not required.
  • A valid driver's license is required.
  • Customer-focused approach with strong communication.

Responsibilities

  • Confers with guests to determine or suggest diagnostic and mechanical services.
  • Communicates clearly to explain recommended services and options.
  • Maintains a safe, efficient workflow and a positive guest experience.
  • Contributes to an energetic and friendly working environment.

Skills

Customer service
Communication
Sales

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!

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