Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Jeffersonville (IN); On-site; USD 13,000 - 20,000; Full time

Benefits offered by this job

Service discount

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan (future)

Job summary

Stonebriar Auto Services LLC is hiring Guest Service Advisor positions at Jiffy Lube Multicare in Jeffersonville, IN. We offer both full-time and part-time roles where you greet guests, discuss needed preventive maintenance, and coordinate services with a focus on safety and quality.

A valid driver’s license is required; automotive service experience is welcome but not required. We provide competitive wages, service discounts, and benefits including health, dental, vision, life and disability

Qualifications

• Current and valid driver’s license is required.
• Experience in automotive service is preferred but not required.

Responsibilities

• Confers with guests to determine diagnostic and mechanical services needed.
• Suggests services to maintain vehicle performance and safety.
• Delivers outstanding guest service while maintaining a safe and efficient work environment.

Skills

Guest service

Communication

Customer focus

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too!