Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Louisville (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Service discount

No labor charge

Health insurance

Paid time off

401k plan (future)

Job summary

Stonebriar Auto Services LLC is hiring for a Guest Service Advisor at Jiffy Lube Multicare in Louisville, KY. We seek candidates for full-time and part-time roles who can confer with guests to determine diagnostic and maintenance services while delivering outstanding service in a safe, efficient environment.

A current and valid driver's license is required. Prior automotive service experience is preferred but not required.

Qualifications

• Customer-facing experience preferred but not required.
• Current and valid driver's license required.

Responsibilities

• Confer with guests to determine or suggest diagnostic and mechanical services.
• Ensure safe and efficient work while delivering outstanding guest service.
• Contribute to an energetic and fun working environment.

Skills

Guest interaction

Customer service

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too!