Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Troy (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Service discount (labor free)

Health insurance

Dental insurance

Vision insurance

Life & disability insurance

Paid time off

Career advancement opportunities

Job summary

Stonebriar Auto Services LLC is hiring for Guest Service Advisor roles at Jiffy Lube Multicare in Troy, Alabama. Positions available for full-time and part-time applicants; a valid driver’s license is required.

Previous auto-service experience is a plus but not required. You will greet guests, discuss recommended services, and help ensure a safe, efficient visit while maintaining a positive, energetic atmosphere.

Qualifications

• No prior automotive experience required; valid driver’s license needed.
• Strong customer service and communication skills.
• Willing to work in a fast-paced automotive service setting.

Responsibilities

• Consult with guests to determine diagnostic and mechanical services needed.
• Provide a safe, efficient, and positive guest experience.

Skills

Guest service

Customer service

Communication

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferencing with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances.
• Due to our growth, great career advancement opportunities are available too!