Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Springfield (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Optical insurance

Life insurance

Disability insurance

Paid time off

Employee discount

Career advancement

Job summary

Stonebriar Auto Services, operator of Jiffy Lube Multicare locations, is hiring Guest Service Advisors for full-time and part-time roles. You will greet guests, discuss diagnostic and maintenance recommendations, and ensure a safe, efficient service experience.

A valid driver's license is required, and automotive service experience is welcomed but not required. We offer competitive wages, employee discounts on Jiffy Lube services, and benefits including health, dental, vision, life and

Qualifications

• Valid driver's license required.
• Previous automotive service experience preferred but not required.
• Experience in a fast-paced guest-facing service environment is a plus.

Responsibilities

• Greet guests and determine or suggest diagnostic and maintenance services.
• Communicate clearly to guests about service options and timelines.
• Ensure a safe, efficient service experience and a positive guest environment.
• Contribute to an energetic and fun working atmosphere.

Skills

Customer service

Communication

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferencing with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances.
• Due to our growth, great career advancement opportunities are available too!