Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Muskego (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Service discount

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Job summary

Stonebriar Auto Services is hiring for full-time and part-time Guest Service Advisor roles at Jiffy Lube Multicare. You will greet guests, suggest diagnostic and maintenance services, and ensure safe, efficient work while delivering outstanding service. A valid driver's license is required.

Automotive service experience is helpful but not required. We offer paid time off, health, dental, and optical insurance, life and disability coverage, and significant discounts on services.

Qualifications

• Excellent customer service and communication abilities.
• Ability to explain services and upsell basics.
• Valid driver's license required.

Responsibilities

• Greet guests and determine or recommend diagnostic and maintenance services.
• Ensure work is performed safely and efficiently while delivering service excellence.
• Contribute to an energetic and fun working environment.

Skills

Customer service

Communication

Driver's license

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances.
• Due to our growth, great career advancement opportunities are available too!