Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Rolla (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Employee discount on services

Job summary

Stonebriar Auto Services LLC is hiring for full-time and part-time Guest Service Advisor (CSA) roles at Jiffy Lube Multicare. You will greet guests, assess needed diagnostic and mechanical services, and help ensure a safe, efficient, and welcoming experience.

Valid driver’s license is required; automotive service experience is a plus but not required. We offer competitive wages, benefits, and growth opportunities in a fast-growing franchise.

Qualifications

• Customer-focused guest service experience preferred.
• Valid driver's license required.
• Automotive service experience preferred but not required.

Responsibilities

• Greet guests and determine or suggest diagnostic and mechanical services needed.
• Explain services and pricing; ensure safety and efficiency.
• Maintain outstanding guest service and energetic work environment.

Skills

Customer service

Communication

Problem solving

Driver's license

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances.
• Due to our growth, great career advancement opportunities are available too!