Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLC; Mundelein (IL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Discount on services

Paid time off

Health insurance

Dental insurance

Vision/optical insurance

Life and disability insurance

Career advancement opportunities

Job summary

Stonebriar Auto Services LLC is seeking Guest Service Advisors for full-time and part-time roles at Jiffy Lube Multicare. You will greet guests, discuss needed diagnostics and maintenance, and guide service decisions with care.

A valid driver’s license is required and automotive experience is helpful but not required. We offer competitive wages, service discounts, and benefits including paid time off, health, dental, and optical insurance, as well as life and disability coverage and clear paths

Qualifications

• Greet guests and determine service needs with a friendly, professional approach.
• Excellent communication and interpersonal skills for a positive guest experience.
• Ability to suggest maintenance services and explain options clearly.

Responsibilities

• Confer with guests to determine or suggest diagnostic and mechanical services.
• Ensure work is performed safely and efficiently while delivering outstanding service.
• Maintain a fun, energetic working environment and comply with policies.

Skills

Guest service

Communication

Customer focus

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

• All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor.
• Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances.
• Due to our growth, great career advancement opportunities are available too!