Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Chevrolet; Appleton (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off (PTO)

Employee discount on services

Job summary

Stonebriar Auto Services is seeking qualified Guest Service Advisors for full-time and part-time roles at our Appleton location. You will converse with guests to identify service needs for their vehicles and present recommended maintenance in a clear, friendly manner.

A valid driver’s license is required. Prior automotive service experience is preferred but not mandatory, and we offer opportunities for growth within a fast-growing franchise.

Qualifications

• A valid driver's license is required.
• Prior experience in automotive service is preferred but not required.

Responsibilities

• Greet guests and determine or suggest diagnostic and mechanical services needed for vehicles.
• Explain recommended services and provide accurate price estimates while ensuring safety and quality.
• Maintain a friendly, energetic, and professional guest experience and teamwork.
• Assist in creating a positive workplace atmosphere and promote company values.

Skills

Customer service

Guest relations

Communication

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!

We look forward to hearing from you!