Customer Service Advisor — Help Members Build Their Future

the West Brom; Hawaii; On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

the West Brom is seeking a Customer Service Advisor at the Stone Cross Branch. This on-site, permanent role offers 35 hours per week and a starting salary of £24,923 per year.

You will engage with customers to support their home ownership and savings goals, providing knowledge and a friendly, reliable service. Applicants will join a team focused on putting customers at the heart of every interaction, maintaining branch safety, and building strong community ties.

Qualifications

• Providing a service so good that our customers tell their friends and family about us.
• Be there when our customers need us in a way which suits them.
• Handling queries with confidence whether it’s about our products, services, or anything else customers need.
• Whether someone’s looking for their first home or to build up savings they can rely on, you’ll be there with a positive attitude, ready to help.

Responsibilities

• Providing a service so good that our customers tell their friends and family about us.
• Be there when our customers need us in a way which suits them.
• Handling queries with confidence whether it’s about our products, services, or anything else customers need.
• Whether someone’s looking for their first home or to build up savings they can rely on, you’ll be there with a positive attitude, ready to help.

Job description

the West Brom is seeking a Customer Service Advisor at the Stone Cross Branch. This on-site, permanent role offers 35 hours per week and a starting salary of £24,923 per year.

You will engage with customers to support their home ownership and savings goals, providing knowledge and a friendly, reliable service. Applicants will join a team focused on putting customers at the heart of every interaction, maintaining branch safety, and building strong community ties.