Customer Service Advisor - Delavan WI

Stonebriar Auto Services LLC; Delavan (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Service discount

No labor charge

Health insurance

Paid time off

Career advancement

Job summary

Stonebriar Auto Services LLC in Wisconsin is seeking proactive Guest Service Advisors (CSAs) for full-time and part-time roles at Jiffy Lube Multicare. You will greet guests, discuss diagnostic and maintenance needs, and help ensure a safe, efficient service experience for every visit.

A valid driver’s license is required; automotive service experience is welcome but not mandatory. We offer a competitive wage, generous service discounts including Multicare services, and benefits for full-time

Qualifications

• Experience in customer service is preferred but not required.
• Current valid driver’s license required.

Responsibilities

• Greet guests and determine or suggest diagnostic and maintenance services.
• Confer with guests to discuss services needed and provide clear explanations.
• Maintain a safe, efficient, and friendly service environment.

Skills

Guest service

Communication

Problem solving

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferencing with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!