Customer Service Advisor - Muskego, WI

Stonebriar Auto Services LLC; Muskego (WI); On-site; USD 34,385,000 - 51,577,000; Full time

Benefits offered by this job

Employee discount on services

Paid time off

Health, dental, and optical insurance

Life and disability insurances

Job summary

Stonebriar Auto Services is hiring for full-time and part-time Guest Service Advisors to assist guests with vehicle service needs at our Jiffy Lube Multicare locations. A valid driver’s license is required, with automotive service experience preferred but not required.

Competitive wages include generous discounts on services and benefits for full-time staff. Join our growing team and enjoy paid time off, health, dental and optical insurance, as well as life and disability insurances, with

Qualifications

• A current and valid driver’s license is required.
• Experience in an automotive service environment is preferred but not required.

Responsibilities

• Greet guests and assess their service needs or suggest diagnostic/treatment options.
• Explain recommended services in a clear, friendly manner and ensure a safe, efficient guest experience.
• Maintain a positive, energetic work environment and support team objectives.

Skills

Customer service

Communication

Guest interaction

Job description

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!

The successful candidate will be responsible for conferencing with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!