Customer Service Administrator

Opti Staffing Group; Portland (OR); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Stable company history (45+ years)

Mon-Fri 8:00–17:00 schedule

Small, close-knit team

Job summary

Opti Staffing Group partners with a well established company in Tigard, OR, and is seeking a detail‑oriented professional for a role combining customer service, order processing, and accounting support. The position supports day-to-day operations and requires strong Excel skills with accurate data entry and effective communication with customers.

The role features a full-time, Monday–Friday schedule from 8:00 AM to 5:00 PM, with a focus on accuracy and efficiency to keep orders moving smoothly

Qualifications

• 1 to 3 years of customer service, administrative, or office support experience
• Strong Excel skills are a MUST!
• Excellent data entry skills with strong accuracy and attention to detail
• Confident communicating with customers over the phone
• Strong written and verbal communication skills

Responsibilities

• Answer incoming calls and provide friendly, professional customer service
• Enter and process customer orders accurately
• Handle high volume data entry and maintain accurate records
• Assist with Accounts Receivable, billing, and invoicing
• Prepare and process customer quotes
• Perform quality checks to catch errors before they become problems
• Maintain organized electronic and physical files
• Communicate with customers regarding orders, questions, and requests
• Work closely with internal team members to keep orders moving
• Provide general administrative support and jump in wherever needed

Skills

Customer service

Data entry

Organizational skills

Communication skills

Numbers/billing

Tools

Excel

Job description

$22-25/hour DOE

Location: Tigard, OR

Pay: $22-25/hour DOE

Schedule: Monday through Friday, 8:00 AM to 5:00 PM

Who We Are:

We are partnering with a well established company that has been in business for more than 45 years and has built its reputation around precision, quality, and taking great care of its customers.

This is a smaller, close knit team looking for someone who genuinely enjoys being the person behind the scenes keeping everything organized and moving in the right direction. If you are great with customers, love staying busy, have a sharp eye for details, and know your way around Excel, this could be a great fit!

What You’ll Do:

This role is part customer service, part order processing, part accounting support, and entirely important to keeping the day to day operation running smoothly.

• Answer incoming calls and provide friendly, professional customer service
• Enter and process customer orders accurately
• Handle high volume data entry and maintain accurate records
• Assist with Accounts Receivable, billing, and invoicing
• Prepare and process customer quotes
• Perform quality checks to catch errors before they become problems
• Maintain organized electronic and physical files
• Communicate with customers regarding orders, questions, and requests
• Work closely with internal team members to keep orders moving
• Provide general administrative support and jump in wherever needed

What’s In It for You:

• $22-25/hour DOE
• Full time, Monday through Friday schedule
• Consistent 8:00 AM to 5:00 PM hours
• Join a stable company that has been around for more than 45 years
• Smaller, close knit team environment
• Variety in your day with customer service, order entry, AR, invoicing, and administrative responsibilities
• Opportunity to become an important part of a team where accuracy and great customer service truly matter

What You Need to Have:

• 1 to 3 years of customer service, administrative, or office support experience
• Strong Excel skills are a MUST!
• Excellent data entry skills with strong accuracy and attention to detail
• Comfortable working with numbers, billing, invoicing, and basic AR functions
• Confident communicating with customers over the phone
• Strong written and verbal communication skills
• Ability to juggle multiple priorities in a busy environment
• Organized, dependable, and able to follow through
• Self motivated and comfortable working independently
• Positive, energetic personality and a team first attitude
• Someone who takes pride in catching the little details before they turn into big problems