Customer Service & Receiving Specialist

Opti Staffing Group; Tualatin (OR); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Weekly Costco goodies

Pizza and soda in the fridge

Job summary

Opti Staffing partners with a technology and electronics company in Tualatin, OR to hire a Customer Service & Receiving Specialist. You will handle customer calls, updates, and order questions while receiving parts and entering data into the ERP system.

The position involves inventory tracking, kit creation for production, and close collaboration with the production team to keep orders moving. Expect a Monday–Friday, 8:00 a.m. to 4:30 p.m. schedule in a casual, small-team environment.

Qualifications

• Previous customer service experience.
• Strong computer skills and ability to learn new systems quickly.
• Familiarity with Microsoft Excel.

Responsibilities

• Answer incoming customer calls and make outbound calls as needed.
• Communicate with customers regarding orders, questions, and updates.
• Receive parts and materials coming in from vendors.
• Verify incoming parts and accurately enter them into the ERP system.
• Create and organize kits for the production team.
• Help track inventory and make sure production has the correct materials.
• Perform accurate data entry and maintain organized records.
• Use Excel and internal computer systems throughout the day.
• Work closely with production and other team members to keep orders moving.
• Jump in wherever needed to help the team.

Skills

Customer service

Phone communication

Data entry

Strong computer skills

Microsoft Excel

Tools

ERP systems

Job description

Customer Service & Receiving Specialist Location: Tualatin, OR - BUT THE BUSINESS WILL BE MOVING TO WILSONVILLE IN DECEMBER! Pay: $22/hr Schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m. Who We Are: We are partnering with an established technology and electronics company that has been supporting professionals and students for more than 25 years. They provide one of the top rated, free to use PCB CAD design software tools, creating an easy to learn ecosystem that allows customers to design and direct order their projects. This is a smaller, casual environment where people genuinely enjoy coming to work. No stuffy corporate atmosphere here! The boss makes weekly Costco runs to keep the office stocked with goodies, pizza makes regular appearances, there is always soda in the fridge, and the employees literally say he is the best boss ever. They are looking for someone dependable who can become an important part of the team and help keep both their customers and production operation running smoothly.

What You'll Do

• Answer incoming customer calls and make outbound calls as needed
• Communicate with customers regarding orders, questions, and updates
• Receive parts and materials coming in from vendors
• Verify incoming parts and accurately enter them into the ERP system
• Create and organize kits for the production team
• Help track inventory and make sure production has the correct materials
• Perform accurate data entry and maintain organized records
• Use Excel and internal computer systems throughout the day
• Work closely with production and other team members to keep orders moving
• Jump in wherever needed to help the team

What's In It for You

• $22/hr
• Monday through Friday schedule
• 8:00 a.m. to 4:30 p.m.
• Casual, laid back work environment
• Small team where your work actually matters
• Great leadership and a boss employees genuinely enjoy working for
• Weekly Costco goodies, pizza, and a fridge stocked with soda
• Opportunity to combine customer service with receiving and production experience
• Stable company that has been around for more than 25 years

What You Need to Have

• Previous customer service experience
• Receiving, inventory, warehouse, or parts experience
• Comfortable communicating with customers by phone
• Strong computer skills and ability to learn new systems quickly
• Familiarity with Microsoft Excel
• Experience with ERP systems is a plus
• Strong data entry and organizational skills
• Ability to accurately receive, track, and document parts
• Comfortable working with both customers and a production team
• Reliable and dependable attendance
• Positive attitude and willingness to help wherever needed