Customer Service & Admin Support Specialist

Brown Bottling Group; Ridgeland (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

Brown Bottling Group seeks a Customer Service Representative in Ridgeland, MS to provide customer service to Exell customers and support staff administratively. The role operates 7:30am - 4:30pm in an office setting.

The position requires at least 1 year of office/administrative/customer service experience, strong computer skills with Microsoft Office, and effective communication with customers and staff. It includes data entry, invoicing, and coordinating with purchasing and field teams.

Qualifications

• 1 year of office / administrative / customer service experience.
• Proficient computer skills and experience with Microsoft Office products.
• Ability to read and interpret documents.
• Ability to communicate effectively with customers and staff.

Responsibilities

• Answering numerous customer phone calls.
• Route incoming customer calls to appropriate departments.
• Update customer information in data base.
• Generate customer invoices that need to be expedited.
• Assist in scheduling filter installations.
• Inputs new clients into the database.
• Provide administrative support to all Exell staff.

Skills

Customer service

Office administration

Microsoft Office

Data entry

Job description

Brown Bottling Group seeks a Customer Service Representative in Ridgeland, MS to provide customer service to Exell customers and support staff administratively. The role operates 7:30am - 4:30pm in an office setting.

The position requires at least 1 year of office/administrative/customer service experience, strong computer skills with Microsoft Office, and effective communication with customers and staff. It includes data entry, invoicing, and coordinating with purchasing and field teams.