Customer Service & Admin/Sales Support Specialist – Nashua

Ravenridgegroup; Nashua (NH); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid Time Off

Job summary

Ravenridgegroup in Nashua, NH is seeking a versatile Customer Service & Admin/Sales Support Coordinator to join our team. You will act as the operational glue, handling inquiries, supporting sales with order processing, and assisting with HR tasks.

We offer a comprehensive benefits package and a dynamic, catch-all work environment on-site in Nashua. Bring 2+ years of related experience and a strong customer-first mindset to thrive here.

Qualifications

• 2+ years in customer service or sales support.
• High school diploma required; associate/bachelor's preferred.
• Proficiency in Microsoft Office; comfortable with CRM tools.
• Excellent verbal and written communication skills.
• Ability to handle confidential information; light HR duties.
• Strong time-management and adaptability in a catch-all role.

Responsibilities

• Serve as primary contact for inbound inquiries and track orders in CRM.
• Support sales with data entry, reporting, and shipment coordination.
• Maintain calendars and organize meeting notes; assist with vendor coordination.
• Assist HR with onboarding, scheduling, and HR/payroll routing.
• Review documents and project details for accuracy and completeness.

Skills

Customer service

Communication

Time management

Discretion

Adaptability

Education

High school diploma

Associate's/Bachelor's in Business or Communications (plus)

Tools

Microsoft Office

CRM software

Job description

Ravenridgegroup in Nashua, NH is seeking a versatile Customer Service & Admin/Sales Support Coordinator to join our team. You will act as the operational glue, handling inquiries, supporting sales with order processing, and assisting with HR tasks.

We offer a comprehensive benefits package and a dynamic, catch-all work environment on-site in Nashua. Bring 2+ years of related experience and a strong customer-first mindset to thrive here.