Customer Service Admin

Manufacturing Inc; Putnam (CT); On-site; USD 28,413 - 40,467; Part time

Benefits offered by this job

Premium health insurance

Incentive recognition bonus program

Access to training and development

Job summary

Manufacturing Inc is seeking a versatile part-time Admin/Customer Service Utility professional in Putnam, Connecticut. This role offers 25 hours per week, supporting both customer service and HR tasks. Ideal candidates will have experience in customer service, particularly within a manufacturing context, along with strong communication and organizational skills. Enjoy competitive pay starting at $25/hr and comprehensive benefits including health insurance. Join a high-performance team with opportunities for growth.

Qualifications

• Previous experience in Customer Service is required.
• Ability to quickly learn new software and office systems.
• Self-starter with strong ownership of tasks.

Responsibilities

• Assist customers with inquiries, orders, and support needs.
• Maintain HR integrity through organized scanning and filing.
• Adapt between administrative tasks and customer duties.
• Ensure accurate entry of customer information.
• Work cross-functionally to ensure smooth operations.

Skills

Customer Service experience

Technical aptitude

Strong work ethic

Professional communication

Detail-oriented

Reliability

Job description

We are seeking a versatile and proactive Admin/Customer Service Utility professional to join our team in a dynamic part‑time capacity (25 hours per week). This “utility” role is perfect for a multi‑tasker who enjoys variety; you will spend the majority of your time supporting our Customer Service department, while dedicating a few hours each week to essential HR administrative tasks like scanning and filing. This position offers a steady foot in the door with a high‑performance team and the potential to transition into a full‑time role in the future.

What's In It For You

• Work-Life Balance: A consistent 25‑hour weekly schedule that provides stability without the 40‑hour commitment.
• Career Pathing: Exceptional opportunity to prove your “grit” with the possibility of moving into a full‑time position as the company grows.
• Diverse Exposure: Gain experience in both the front‑end (Customer Service) and back‑end (HR/Admin) operations of a manufacturing environment.
• Skill Advancement: Access to training and development to sharpen your professional administrative and technical toolkit.

Responsibilities Include

• Customer Support: Provide high‑quality service by assisting customers with inquiries, orders, and general support needs.
• HR Administrative Support: Dedicate 2–3 hours per week to maintaining HR integrity through organized scanning, digital filing, and record‑keeping.
• Utility Flexibility: Adapt to daily priorities, shifting between administrative tasks and customer‑facing duties as needed.
• Data Management: Ensure accurate entry of customer information and company records into internal systems.
• Team Collaboration: Work cross‑functionally to ensure smooth office operations and timely response to client requests.

Skills/Qualifications

• Experience: Previous experience in Customer Service is required; experience specifically within a manufacturing environment is highly ideal.
• Technical Aptitude: Ability to quickly learn and master new computer software and office systems.
• Work Ethic: A self‑starter with “high-performance grit” who takes ownership of both small tasks (filing) and large tasks (customer issues).
• Communication: Professional verbal and written communication skills.
• Detail‑Oriented: Highly organized with a focus on accuracy when handling sensitive HR documentation.
• Reliability: Disciplined approach to a part‑time schedule with a focus on consistent attendance.

Compensation & Benefits

Competitive Pay: Compensation is determined by candidate experience, education, certifications, and specific job‑related skills. $25/hr+ depending on position and experience.

Comprehensive Benefits: Includes premium health insurance (medical, dental, vision) and eligibility for an incentive recognition bonus program. Access to training and development to expand your professional certifications.

Apply Today! Ready to take the next step in your career? Join a team that values technical expertise and high‑performance grit!

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.