Customer Service

Oldcastle BuildingEnvelope; Westbrook (CT); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive benefits

Work-life balance

Performance raises/bonuses

Training

Job summary

Oldcastle BuildingEnvelope in Westbrook, CT is seeking a Customer Service Representative to join our dynamic team. You will enter orders, review accuracy, answer calls from our existing customer base, and handle related administrative duties in a fast-paced environment, typically Monday through Friday 8am–5pm.

The right candidate will demonstrate exceptional customer service, strong verbal and written communication, accurate data-entry, basic math, and the ability to work well with others and

Qualifications

• Experience in customer service or call center environments.
• Ability to enter orders accurately and review for errors.
• Strong communication skills, both verbal and written.

Responsibilities

• Enter customer orders into the system and review for accuracy.
• Respond to incoming calls from existing customers.
• Handle miscellaneous administrative duties in a fast-paced environment.

Skills

Exceptional customer service

Verbal and written communication

Data-entry

Computer skills

Basic math

Adaptable

Team player

Attendance reliability

Overtime as needed

Safety mindset

Job description

Come Join Us!

From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.

Start your journey with OBE and help us build the future.

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Job Summary

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SIGCO is accepting applications for a Customer Service Representative to join our dynamic customer service team. The position entails entering orders into our system, reviewing orders for accuracy, answering incoming calls from our existing customer base and other miscellaneous administrative duties in a fast-paced environment. This is an hourly position and the typical schedule is Monday through Friday from 8am to 5pm.

The right candidate will display the following abilities:

• Exceptional customer service.
• Superior verbal and written communication skills, including handling incoming calls in a professional and thoughtful manner.
• Strong data-entry skills with consistent attention to detail and accuracy.
• Solid computer skills that include the ability to learn new computer programs.
• Basic math skills.
• Adaptable to change with a positive attitude and the ability to remain open to others’ ideas.
• Ability to work in a team environment and collaborate with employees at all levels of the organization.
• History of positive performance and reliable attendance with the ability to work overtime as needed.
• Must possess a strong commitment to Safety!

What OBEOffers You

• Benefits that benefit you – industry competitivebenefitsat the lowest cost to the employee
• Work-life balance – PTO and holidays, including floating holidays you can choose
• Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
• Training – We will equip you with the knowledge and skills you need to succeed

OBE Privacy Policy

OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others’ pay.