Customer Service

ARROW MIRROR & GLASS INC; Georgetown (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Arrow Glass Industries in Georgetown, TX is seeking a Customer Service Representative to join our team. The role requires handling inquiries before, during, and after sales, coordinating information, and delivering professional service.

The candidate should be able to multitask in a deadline-driven environment, communicate clearly both verbally and in writing, and possess a solid background in Excel, scheduling, invoicing, and collections is a plus. Schedule: Mon–Fri 8am–5pm. Starting pay is DOE.

Qualifications

• Must be able to multi-task with attention to detail under changing deadlines and priorities.
• Provide product and services information and excellent customer service.
• Excellent verbal and written communication skills.

Responsibilities

• Assist customers before, during and after a sale.
• Work in a fast-paced environment while remaining patient and professional when dealing with customers.

Skills

Multitasking

Attention to detail

Communication

Customer service

Tools

Excel

Job description

Job Details

Job Location: Georgetown, TX 78626

Thermotec Glass dba Arrow Glass Industries in Austin, TX, a residential, multi-family, and commercial glass company, is in search of a Customer Service Representative.

• Must be able to multi-task, with attention to detail in an environment of changing deadlines and priorities, act as a liaison, provide product and services information and provide excellent customer service with professionalism, accuracy, and efficiency.
• Assist customers before, during and after a sale.
• The candidate should be able to work in a fast-paced environment and can remain patient and professional when working with customers.
• Must have excellent verbal and written communication skills.
• Knowledge of Excel, scheduling, invoicing, and collections a plus.
• Experience in the glass industry, construction industry or service/trade industries.
• Customer service preferred but not required.
• Must pass a background check and drug test.

Schedule: Mon- Fri 8am-5pm

Starting Pay: DOE

Qualifications