Customer Service

Arrow Mirror & Glass; Garland, Dallas (TX, TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Arrow Glass Industries in Garland, TX seeks a Customer Service Representative to support customers through the sales process and beyond. You will act as a liaison, provide product and service information, and ensure accuracy and efficiency in a fast-paced environment.

Must have strong verbal and written communication skills. Experience with Excel, scheduling, invoicing, and collections is a plus. A background check and drug test are required. Schedule: Mon-Fri 7am-4pm. Starting pay is DOE.

Qualifications

• Experience in the glass or construction industries is preferred.
• Excellent verbal and written communication skills.
• Background check and drug test required.

Responsibilities

• Assist customers before, during and after a sale.
• Provide product and service information and follow up as needed.
• Act as liaison and ensure professional, accurate and efficient service.

Skills

Customer service

Multi-tasking

Excel

Scheduling

Invoicing

Collections

Job description

Job DetailsJob Location: AGI Dallas - Garland, TX 75042 Arrow Glass Industries in Garland, TX, a residential, multi-family, and commercial glass company, is in search of a Customer Service Representative. Must be able to multi-task, with attention to detail in an environment of changing deadlines and priorities, act as a liaison, provide product and services information and provide excellent customer service with professionalism, accuracy, and efficiency. Assist customers before, during and after a sale. The candidate should be able to work in a fast-paced environment and can remain patient and professional when working with customers.

Must have excellent verbal and written communication skills. Knowledge of Excel, scheduling, invoicing, and collections a plus.

Experience in the glass industry, construction industry or service/trade industries.

Customer service preferred but not required.

Must pass a background check and drug test.

Schedule: Mon- Fri 7am-4pm

Starting Pay: DOE