Customer Service

The Home Depot; Altoona (PA); On-site; USD 30,000 - 40,000; Part time

Job summary

The Home Depot is looking for Customer Service/Sales associates in Altoona, Pennsylvania. In this role, you will provide fast and friendly service by actively engaging with customers to understand their needs. You'll learn about various products and help customers through all sales processes.

Your responsibilities include maintaining a clean and safe shopping environment, assisting in different departments, and working collaboratively with associates. This position requires adherence to safety policies and providing excellent customer service.

Qualifications

• Ability to provide fast and friendly service.
• Knowledge of products in various store departments.
• Understanding of safety policies and procedures.

Responsibilities

• Assist customers by assessing their needs.
• Maintain cleanliness and safety in assigned areas.
• Work with other associates and supervisors.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.